IT Support • Cybersecurity • Networking

Secure systems.Real IT problems solved.

I’m Mike Chimhuka;an IT support and cybersecurity professional with help desk leadership experience who combines calm troubleshooting, network fluency, and a security-first mindset to keep people productive and systems resilient.

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Security+ Certified Help Desk Leadership Dean’s List 4.0

Open to opportunities

Mike Chimhuka
MC
Current focus Secure infrastructure & exceptional user support
Based in Cincinnati, Ohio
0 Certifications & Certificates
0 IT & Cybersecurity Training Hours
0 IT Interns Mentored
4.0 Dean’s List Semester
Featured Article

Career Closet Student Spotlight

Read my featured story about my journey from Zimbabwe to the United States, pursuing a career in IT, cybersecurity, and professional growth.

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My Story

A journey of starting over, learning the system, and growing with purpose.

My story is built on discipline, faith, mentorship, and a willingness to keep learning even when the path is difficult.

🇿🇼

From Zimbabwe

I came to the United States to pursue the American Dream. The journey taught me resilience, humility, and the importance of building a life through purpose instead of shortcuts.

📚

Finding Direction

I originally considered Civil Engineering because I enjoyed math and physics. Cybersecurity challenged me at first, but learning how computers communicate helped me discover a career path I could grow into.

✝

The Turning Point

In August 2025, church, mentorship, and professional guidance helped me mature. I learned the value of reliability, professionalism, preparation, and becoming someone people can depend on.

🚀

Growth and Discipline

During winter break, I studied intensely and passed Network+. Later, while taking 16 credits and working part-time, I passed AZ-900 and earned a 4.0 Dean’s List semester.

🛡

Cybersecurity Path

I earned Security+ on July 3, 2026, began working toward CCNA, and continue building hands-on cybersecurity experience through labs, networking practice, and real-world troubleshooting.

Experience

Leadership, nonprofit impact, technical support, operations, and mentorship.

Current Role Sep 2024 – Present

Chief Executive Officer

Next Step Study Solutions

Registered Nonprofit

Harare, Zimbabwe • Remote

Lead a registered nonprofit providing accessible study-abroad guidance to students from Zimbabwe and across Africa. Supported more than 50 students with university applications across Europe, the United States, Australia, and Canada.

  • Guide students in selecting universities, degree programs, and destinations based on their qualifications, goals, and budgets.
  • Assist with application forms and documents, including CVs, personal statements, transcripts, and recommendation letters.
  • Research admissions requirements, tuition, scholarships, and deadlines while managing applications for accuracy and timely submission.
  • Provide one-on-one consultations and communicate with universities to obtain program information and follow up on applications.
Leadership Role Jun 2026 – Aug 1, 2026

IT Help Desk Team Lead

Black Boys in Tech

Led and mentored 15 IT interns while supporting hardware, software, networking, Windows workstations, user accounts, printers, and ticketing workflows in Zoho Desk.

  • Mentored interns on troubleshooting, professionalism, and support processes.
  • Supported users across common help desk, workstation, account, and printer issues.
  • Improved team communication, documentation, and ticket-handling habits.
Campus Role 2025 – Present

Student Activities / Operations Assistant

Cincinnati State

Support campus operations, events, inventory, faculty needs, and student-facing services while building reliability, organization, and customer service skills.

  • Assist with event preparation, operations, and student support.
  • Develop strong communication, organization, and service habits.
  • Support a professional campus environment through consistency and teamwork.

Recruiter Highlights

Why I stand out.

01

Technical Foundation

Certified in Security+, Network+, and AZ-900 with hands-on practice in networking, systems, cloud, and cybersecurity concepts.

02

Leadership Experience

Currently lead and mentor IT interns, helping others grow while strengthening my own support, communication, and documentation skills.

03

Proven Discipline

Balanced work, school, certifications, and personal growth while earning a 4.0 Dean’s List semester.

04

Service Mindset

I enjoy solving problems, supporting people, and becoming the kind of teammate others can rely on.

Certifications

Proof of learning, discipline, and technical growth.

Click any available certification card to view the certificate.

✓

CompTIA Security+

Earned July 3, 2026

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✓

CompTIA Network+

Earned January 19, 2025

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✓

Microsoft AZ-900

Earned May 1, 2026

View Certificate
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Computer Software Development Certificate

Expected Graduation: December 2026

Cincinnati State College
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AWS Academy Graduate

Machine Learning Foundations

Earned November 9, 2025
…

Cisco CCNA

In Progress

Currently Learning

Technical Skills

Skills organized for IT, cybersecurity, networking, and software roles.

Networking

TCP/IP, DNS, DHCP, VLANs, VPNs, OSPF, routing, switching, Cisco Packet Tracer, Wireshark

Cybersecurity

Security+, risk management, authentication, encryption, vulnerability concepts, TryHackMe labs

Systems

Windows, Windows Server, Linux, macOS, troubleshooting, user accounts, printers, support workflows

Cloud & Tools

Azure, AZ-900, Microsoft Entra, VirtualBox, VMware, Zoho Desk, Microsoft Office

Programming

Python, PowerShell, HTML, CSS, JavaScript, React, Visual Studio, Git, GitHub

Leadership

Mentoring, training, onboarding, documentation, process improvement, communication

Windows Server Active Directory Azure Microsoft Entra PowerShell Python Cisco Linux VMware VirtualBox Wireshark TCP/IP DNS DHCP VPN OSPF HTML CSS JavaScript React Zoho Desk

Technology ecosystem

Tools I use to support users, secure systems, build networks, and develop practical solutions.

Currently Learning

Continuing to grow every week.

Cisco CCNA
SOC Analyst Skills
Python Automation
Active Directory Administration
Cloud Security Fundamentals
Network Troubleshooting

Selected systems & initiatives

Work built to matter.

Projects where technical execution meets real-world usefulness—from international education access to proactive security operations.

01

Next Step Study Solutions

Built a digital platform for a registered nonprofit helping students from Zimbabwe and across Africa access university matching, study-abroad applications, visa guidance, scholarships, and pre-departure support.

Nonprofit • Study Abroad Support • Web Platform
02

CyberPulse Security Platform

Built and deployed a full-stack defensive cybersecurity platform for asset inventory, vulnerability tracking, authorized mock scan scheduling, audit logging, and security posture monitoring.

FastAPI • Next.js • PostgreSQL • Render
03

Personal Portfolio Website

A professional website showcasing my story, skills, certifications, career goals, and technical growth.

HTML • CSS • JavaScript
04

Network Engineering Capstone

Designed network configurations using VLANs, OSPF, routing, switching, DHCP, and documentation.

Cisco • Networking • Documentation
05

TryHackMe Labs

Hands-on cybersecurity learning through guided labs, concepts, tools, and real-world practice.

Cybersecurity • Linux • Security Tools

Let’s Connect

Interested in working together?

I’m actively seeking opportunities in IT Support, Help Desk, Networking, and Cybersecurity where I can contribute, learn, and grow while helping organizations solve technical challenges.

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